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Business Profile

Payment Processing Services

Paramount Media LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In October of 2021, I received a phone call from *********************** *************. This phone number showed up on my phone as originating from *************** **. In this phone call he said there was a buyer who wanted to buy our Getaway Exchanges that we hadnt used. He indicated that we had 8 weeks available and would pay $1800.00 per week. If I agreed to sell them he would be contacting me after working out the details with the buyer and preparing the paperwork. On November 22, 2021; ***** called again to say that the deal was settled and that he needed $4500.00 (this charge should be listed as a claim but is not included in any of the claim numbers listed) as a security hold since the payment for the weeks would be a Cashiers Check. Once I received the check and signed the paperwork and sent it back overnight, the $4500.00 would be refunded to me as a credit to my credit card. This type of phone call occurred multiple times throughout 2021,2022, and 1st quarter of **** always requesting another fee that would be refunded. See details on attached *** report. The money promised was never received and phone calls and emails are not returned or answered.

Paramount Media LLC is NOT a BBB Accredited Business.

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