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Business Profile

Car Stereos

Simi Valley Car Stereo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Stereos.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They did not do what they promised me. Nor did they let me know that I needed a different unit to do the project which was hooking up all the speakers. they basically lied to me about everything.

  • Initial Complaint

    Date:12/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint Description:
    The manager said he would do certain “requests of mine” on a work order to reinstall an entire stereo system including wire mounting and programming of a stereo and its parts seamlessly until I liked it perfectly and operated perfectly . He did a quarter of the job for an agreed upon time and quit after a hour of paying him upfront, Negligently misintalled equipment and wiring etc. The cost the damages repair his job replace the parts range begiinning at $4000.00 He agreed to fix it entirely ,or refund me plus damages and instead tried to charge me the next day. I lasked as if it were a demand letter to Please respond to me officially by mail no later than 48 hours from now Dec 13. 2023 to my my home mailing address below and by email at mailto. **************@yahoo.com and mailto:**************@icloud.com

    Please send letter to my! PO BOX 275 Sky forest , california Lake arrowhead, ca 92352 Ps please call me at any time or write me and or leave a message with your decision pressionaly and agreeupon these terms to be paid in 4 months in full with a late fee of 10% per month, and have it notarized and signed as clearly as possible. I’m wrote to him after several attempts to. Reach an agreement fully in 48 hours from now via email and detailed phone number and by notary once again , but also to avoid any confusion I declare as well that in no way will writing alone and anything else I say do constitute an agreement implied or not! And we agree upon it notarized in writing within any time in the next 2 weeks !

    Finally
    Please don’t forget to email your complete response and leave me a phone message and send me a detailed email agreeing or not I will be seeking further claims upon paying a lawyer right

    Sincerely,

    Justin Langwald
    526 Sunderland court, ( if shipping with usps)
    Lake arrowhead, ca
    92385

    If shipping your complete response with other couriers such as UPS or Fedex they can deliver it to:

    Justin Langwald
    P.O. Box 275
    Sky Forest, Ca
    92385

Simi Valley Car Stereo is NOT a BBB Accredited Business.

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