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Business Profile

Towing Company

Tuleburg Garage & Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/25/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 31st 2022 , I went to jail and had my 2010 ******** c300 towed. Within a couple of weeks while I was incarcerated, my older sister asked me if I want to get the car out of the tow yard and I said yes. Well while I was in custody I obviously couldn't get the car out but I signed some official documents to release my vehicle over to my sister. We had all the proper paperwork and it has my signature stating for Tuleberg to release my vehicle. To get the vehicle out was about close to $4000. She had the money to pay to get it out but ******** told her that only I can get it out. But how? I was in custody I couldn't get it out. I had to do a little bit over 9 months. And that's why I had signed all the papers off to my sister when she came and visit me . I was released on May 8th **************************************** search of my vehicle. ******** declined to give my car back . I felt robbed

  • Initial Complaint

    Date:10/04/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/07/2021 I called aaa for a tow. **** with Tuleburg tow was sent to me. All went well as he loaded my vehicle. When dropping it at my house he damaged the front bumper. He saw what happened and immediately called his supervisor who told him to take pic and send to them. He was then given an incident number to give to me. I paid my insurance deductible $500.00 and now the tow company is saying it didnt happen. Attached is the call throu aaa. The incident number I was given was #***-20211107-32512.I was even told to make sure I use the dash and # sign

Tuleburg Garage & Auto Repair is NOT a BBB Accredited Business.

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