Wine Storage
WhisperKOOL CorporationAbout
About This Business
With over twenty years of wine cellar cooling experience, we have worked with contractors and customers on nearly every unique and challenging installation possible.
Our highest priority is customer satisfaction - it is the standard by which we measure our success. We constantly strive to create a quality customer experience through continuous improvement at all levels of our business.
Our goal is to develop innovative, precise solutions to existing challenges within the marketplace. This requires that we focus on new product designs and refinement to existing designs in order enhance the customer experience. We also develop educational tools to more completely align customer expectations with product performance.
At WhisperKOOL, our most important asset is our employees. Our culture is one of mutual respect with high standards for quality as we strive to grow and improve every aspect of our company. We work together as a team knowing each role is important in making our goals a reality.
Products and Services
Years in Business: 23
Business Details
- Local BBB:
- BBB of Northeast California
- BBB File Opened:
- 12/5/2002
- Business Started:
- 11/8/2001
- Business Started Locally:
- 11/8/2001
- Business Incorporated:
- 8/11/2005
- Type of Entity:
- Corporation
- Alternate Names:
- WhisperKOOL Corporation
- Business Management:
- Mr. Thomas Schneider, Owner
Additional Contact Information
- Principal Contacts
- Mr. Thomas Schneider, Owner
- Fax numbers
- Primary Fax: (209) 466-4606
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
- Additional Websites
- whisperkool.com
Additional Information
- Refund and Exchange Policy
Shipping Policy
Shipping costs are estimated at the time the order is placed and are subject to change when actual shipment costs are calculated. In the event of an actual shipment cost exceeding the estimated cost, the customer is informed promptly to keep a shipment delay to a minimum.Shipping Damage
We have spent much time developing a solid packaging solution to make sure your unit arrives at your door unharmed, damage during shipping can still happen and we aim to resolve the situation as quickly as possible. When receiving your package you must inspect the packaging for any visual damage (smashed corners, holes, etc.), if any is found contact our customer service at 1.800.343.9463 ext. 799. Freight damage claims cannot be filed after 30-days of delivery, we recommend having the unit inspected prior to installation if scheduled outside of that time period.Return Policy
All return inquiries must be within 30-days of purchase and are subject to a 25% restocking fee. Shipping costs are not refundable and the purchaser is responsible for all return shipping costs (including customs fees and duties).- Business Categories
- Wine Storage, Wineries, Winemaking Supplies
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