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Average of 78 Customer Reviews
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Review fromKevin H
Date: 11/15/2024
5 starsKevin H
Date: 11/15/2024
$300 Data Recovery is great! Obviously the affordable cost is the best thing about the company but what truly makes that cost so much better is the confidence of knowing they are giving you the exact same results as the companies that build and sell the hard drives that fail. $300 Data Recovery's commitment to the customer is impressive in a few ways, one of which is explaining each step of the process and not making a move without your consent. However, the most impressive aspect of the company is their absolute honesty. In the last year I've had two different external hard drives fail in such a way that I could only use them as expensive paperweights unless they could be fixed. Full disclosure, the first drive I sent to them they were only able to recover 68% of the data but the charge for the recovery was under $500!!! What made this situation less frustrating was that they took the time to keep in the loop so there were no surprises. It was apparent to me that it didn't matter what company had my drive, I was still only going to get 68% of the data from it. The second drive I sent to them they were able to recover 99% of the data and the charge was under $800!!! The only reason the cost was more expensive for the second drive was because they initially weren't able to recover ANY of the data from the drive at which point they gave me a couple of options, with an additional fee they could try again or they could send it back to me instead. I reached out to them with questions and the technician who was in charge of working on my hard drive personally responded to me with five to six paragraphs of information. His response was upfront and honest with the fact that there was a very good possibility that my drive could not be fixed. He also never pressured me into thinking or feeling that throwing more money at this was a guarantee in any way. He laid down the facts to both sides of the situation and let me decide. This is how companies should treat customers.
$300 Data Recovery
Date: 11/17/2024
Thank you so much, *****, for taking the time to share your detailed experience with $300 Data Recovery. We are thrilled to hear that you appreciated our affordable pricing and transparent process. Our team is dedicated to providing honest and straightforward communication, and its wonderful to know that our efforts made a positive impact during your data recovery journey. We understand how stressful data loss can be, and we strive to offer options and clarity every step of the way. Your feedback is invaluable to us, and were grateful for your trust in handling your data recovery needs.Thanks again!***** / $300 Data RecoveryReview fromValerie W
Date: 11/14/2024
5 starsValerie W
Date: 11/14/2024
Amazing service, extremely streamlined process, very professional and still personal with lots of updates and explaining the process clearly. I am extremely grateful and thrilled with a !00% recovery! Outstanding service!$300 Data Recovery
Date: 11/15/2024
Thank you so much for your wonderful review! We are thrilled to hear that you found our service streamlined and professional while still maintaining a personal touch. It's great to know that our updates and clear explanations made a difference for you. Achieving a 100% recovery is always our goal, and we're delighted that we could deliver outstanding service for you. Your feedback is incredibly valuable to us and reinforces our commitment to providing the best data recovery experience possible.Thanks again!***** / $300 Data RecoveryReview fromGaetano I
Date: 10/28/2024
1 starGaetano I
Date: 10/28/2024
It isn't possible to rate this company's capabilities since I have yet to receive my recovered data and new disk drive. I paid the extra money to get a receipt signature for the package and according to the ************ it was delivered even though I didn't sign for it. I contacted $300 Data Recovery and their response has been almost nothing; telling me that it was up to me to find the missing package. They only insured the package for $100.00 even though the replacement disk drive cost was much more than that, not to mention the recovery service cost. So now I am out the data that was on the damaged disk drive, the damaged disk drive, and the new replacement drive. The reason for the One Star rating is that there is not a "Zero Star Rating." and you must make a star selection to be able to select the Post button.$300 Data Recovery
Date: 10/29/2024
Dear *******,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you've experienced. We understand how frustrating it must be not to have received your recovered data and new disk drive.Regarding our shipping policy, we insure packages for $100 because **** claims are rarely paid out, and when they are, it often takes months. Our focus is on the data itself, which is why we always keep a backup until you confirm receipt. We prioritize ensuring you have access to your recovered data, as it holds the true value.We last contacted you on Wednesday to inform you that the package was delivered and signed for (note that **** often misspells the name of the signee). We recommended checking with family members or neighbors who might have signed for it. Had you written back or called us to explain you checked and the package was still not found, we would have gladly resent the data from our backup at no extra cost.Please reach out to our support team directly so we can promptly resolve this and ensure you receive your data. We already offered to resend this data to you at our cost, offering you a free replacement drive. Your satisfaction is important to us, and we are committed to addressing this issue to your ***************** regards,***** / $300 Data Recovery$300 Data Recovery
Date: 10/30/2024
We have contacted this customer numerous times via email and phone calls and he has not responded even though we can see that our emails have been read. We have already re-transferred the data and are ready to send him another copy ASAP. It appears he did receive his package (as it was signed for and delivered to his house, and he's not responding to our numerous emails or phone calls), but he has not updated this review.Review fromBarry W
Date: 10/21/2024
5 starsBarry W
Date: 10/21/2024
$300 Data Recovery provided preliminary, free assessment of recovery likelihood based upon drive model and description of problem. Vastly increased my confidence in their capabilities. All communications were thorough and timely. Greatly appreciated description of identified issues. Turnaround was less than 2 weeks and pricing structure fair and well explained. The other positive reviews on BBB echo my experience with 300DDR.$300 Data Recovery
Date: 10/22/2024
Hi *****,Thank you very much for your 5-star rating! We're very happy to hear you were pleased with our company!-***** / $300 Data RecoveryReview fromKim T
Date: 10/15/2024
5 starsWow! These guys were better than I ever imagined. I admit I was apprehensive when I first came across this company in a ****** search. Other companies were quoting $1500 to recover the data (irreplaceable family photos) on my hard drive. $300 Data Recovery quoted me $400, so I wondered if it was some kind of scam. That was definitely not the case.Why I'm giving five stars:1. Great price.2. Frequent communication regarding the status of my data recovery every step of the way.3. Speedy processing even though I requested only standard processing.4. I paid for them to transfer the data onto one of their storage devices. I assumed they would just transfer it to a cheap thumb drive. But no! They transferred it to a new ******* portable drive.Amazing!!Review fromChris P
Date: 10/10/2024
5 starsChris P
Date: 10/10/2024
I am extremely satisfied with the service that I received. I would highly recommend them to anyone.$300 Data Recovery
Date: 10/11/2024
Thank you, *****, for taking the time to share your positive experience with us! Your recommendation means a lot to us and serves as a great motivation for our team to continue providing excellent service to all our customers. If you ever need our services again or have any questions, please don't hesitate to reach out. Were here to help!Thanks again!***** / $300 Data RecoveryReview fromSean T
Date: 10/02/2024
5 starsSean T
Date: 10/02/2024
The level of communication that $300 Data uses before you even send them a drive means you know exactly what you can expect from their service offerings. Then, they keep you informed every step of the way so you know what is happening with your data and when it is being worked on and when it will be returned to you. This effort on their part really helped reduce my stress about my failed drive. All of this for what I consider a reasonable price. I hope I don't suffer another drive failure but if I do I know who I'm sending it to!$300 Data Recovery
Date: 10/11/2024
Thank you so much, ****, for taking the time to leave such a thoughtful review! We're thrilled to hear that our communication process helped ease your concerns during what can be a stressful time. Keeping our clients informed and providing quality service at a reasonable price is our top priority. We're glad to know you felt supported throughout the process and that you would choose us again if needed. Your feedback means a lot to us and helps reinforce our commitment to customer satisfaction.Thanks again!***** / $300 Data RecoveryReview fromColin O
Date: 09/29/2024
5 starsColin O
Date: 09/29/2024
I've used $300 Data Recovery twice now, and have had a great experience both times. Both times they recovered all my data from my dead hard drives. Their communication was very clear and straightforward, and I've yet to find anyone coming close to their price. They also know how to properly pack a return hard drive, which is always reassuring.$300 Data Recovery
Date: 10/11/2024
Thank you so much, *****, for taking the time to share your experience with $300 Data Recovery. We're thrilled to hear that you had a great experience with us not once, but twice! Recovering all your data from dead hard drives is exactly what we strive for, and we're glad that our clear communication and competitive pricing met your expectations. Ensuring that your return hard drive is properly packed is an essential part of our service, and we're happy that it provided you with reassurance. Your feedback means the world to us and helps us continue to improve our services.Thanks again!***** / $300 Data RecoveryReview fromBig Meaty Claws !.
Date: 09/26/2024
5 starsBig Meaty Claws !.
Date: 09/26/2024
there are not many very reputable data recovery guys out there, but $300DDR is one of the best! Given that every time you have someone look at the drive, the chances of successful recovery go down, it's important to choose the right people first. $300DDR should be your first choice.honestly close to unbeatable prices, very fast turnaround (especially with express), and very fast customer service responses. you only pay if they get data, and if they fail they have secondary specialists they can send to first (for more intense recovery).$300 Data Recovery
Date: 10/11/2024
Dear Big Meaty Claws,Thank you so much for your kind words and for taking the time to share your experience with $300 Data Recovery. We are thrilled to hear that you found our services to be reputable and efficient. Our team is dedicated to providing unbeatable prices and fast turnaround times, and it's rewarding to know that our efforts are appreciated. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to assisting you again in the future if you ever need our services.Thanks again!***** / $300 Data RecoveryReview fromRudy B
Date: 09/12/2024
5 starsRudy B
Date: 09/12/2024
Recovered 100% of my files on a failed 2gb hard drive.Well communication since contacted them via email.I am very satisfied customer.$300 Data Recovery
Date: 09/13/2024
Thank you, ****, for taking the time to leave such a positive review! We're thrilled to hear that we were able to recover 100% of your files from your failed hard drive. Communication is key to us, and we're glad to know you were satisfied with our service. Your feedback means a lot to us and helps us continue to improve our services.Thanks again!***** / $300 Data Recovery
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