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Business Profile

Used Auto Parts

Pick Your Parts Auto Wrecking

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Auto Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/05/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 01/03/23 I removed and purchased a complete seat from Pick A Part. After I purchased it with my credit card, I noticed an extra charge on my receipt that I did not approve. It was for a 90 day warrantee for the seat. I told the girl that charged me at the window why was I charged for a warrantee? She said that they charge everyone for a warrantee and If I don't want one I need to state that at time of purchase and there are no refunds. I told her that you didn't ask me and you cant charge people without there permission. I have been to many other Pick A Parts and they always ask if I want a receipt and I always decline. She said there is nothing she can do. I would like the refund of $15.43 for the fraudulent 90 day warrantee that I did not approve.

Pick Your Parts Auto Wrecking is NOT a BBB Accredited Business.

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