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Business Profile

Pumping Contractors

Lanik Pumping Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pumping Contractors.

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1

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Review Details

  • Rachel R

    Date: 09/29/2022

    BEWARE.
    This company came to do a septic pump and certification. They did a great job on the pumping but the first "inspectors" came out and failed my leach lines immediately because they didn't pass the flow test. I asked what my options were and the kid just kept saying "i dont know. my boss will call you. You're going to need a whole new leach field".
    I called their boss to get more clarification and she, Tracy, didn't have any answers either. First she said the inspectors didn't do a flow test so my husband said "well then they lied to me because they said they did" and her response was "first of all, they don't lie. I'm going to schedule the pump for tomorrow and the pump guy is going to inspect it again because he used to do that."
    The pump guy came out the next day, put the hose into the leach line and came right out. He failed it too because the water shot right back at him. Again, we asked him what our options were and this guy's response was, "I dont know. My boss will call you".
    We asked if there's a clog, he said "I don't know, maybe".
    We asked about doing the water jetter, he said "that isn't really effective".
    We asked what our options are and he said "you'll need a new leach field".
    We asked how he knew the lines were failed, what if it's a clog and he said "when the leach lines fail the flow test, it means you need a whole new leach field".
    This is what the follow up email from Tracy said. "This inspection has been completed and the system did fail the flow test, which means that the leaching system need to be replaced. The septic tank itself passed inspection.
    When a leaching system fails, it has to be replaced with exactly what is there now, just in a new place."
    (This company claims to be BBB accredited but that's not the parent company, not these people.)
    We had another company come out that put a camera in and determined the lines were clogged with roots. Other company was able to clear the roots and we got it certified.

Lanik Pumping Service is NOT a BBB Accredited Business.

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