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Business Profile

Wedding Chapel

Lake Oak Meadows

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSarah A

    Date: 09/05/2024

    1 star
    To start the day I had booked extra time in the bridal suite.I was given instructions on how to best get to the suite but when I showed up they had built a gate blocking the bridal suite driveway .The very sweet grounds maintenance staff could see how flustered I was and offered to drive us in their dirty golf carts to the front of the suite but I declined as I was in all white PJs with my white wedding dress. When we showed up to the bridal suite it was locked despite us paying for it to be opened early and now 15 min late due to the gate issue. The rest of the morning went well until it came to our first look, we decided to do private vows which became not private thanks to security not being there and our coordinator just sitting and watching some of our early bird guests as well as random winery patrons interrupt our special moment. We had random winery guests wandering into our reception area trying to order at our bar then sitting in our reception area drinking on our white table cloths /decor . We had to pay for security for this event and yet they were no where to be found and not even a sign to ask people to not come into the reception area was found. After the ceremony , our guests went to cocktail hour where they were charged for all their mixed drinks despite having multiple conversations with LOM staff, my wedding coordinator, and the bartenders about having an open tab that my father would pay for at the end of the night. My dad even went before the ceremony and gave the bartender his CC and instructions to put all the drinks not included in my *********** package on his CC. Well I guess for him it was a happy surprise at the end of the night when he received an $18 bill vs what would of been a couple thousand dollars. I never went up to the bar at my wedding so I didnt know until one of my wedding guests brought it up a few days after my wedding.

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