Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Body Repair and Painting

Premier Coach

Reviews

This profile includes reviews for Premier Coach's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Premier Coach has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.33/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTerry J

      Date: 10/28/2023

      1 star
      This company is one of the worst run that we have ever had to deal with. A “fender bender” warranted an auto body shop. Our insurance adjuster referred us to Premier Auto Body. First, they had us drop off our vehicle and had it for three weeks. When we called to find out the repair progress, we were told the parts we’re not in.
      We had a talk with the manager who agreed they had not handled things well. Finally, the “the parts are in” and we dropped off the car. After over 4 weeks, another call to the auto body to check on progress. We were told it would not be ready until mid November.
      So the parts are in and they need six weeks to repair a car that was drivable, but cosmetically in need of repair only? Our experience in the past with even more severe damage, never required more than one week for repairs. But this has been terrible to us. No way would we ever recommend this auto body shop.
      As of this review, they still have our vehicle.
    • Review fromKelly P

      Date: 06/23/2023

      5 stars
      While at the hospital someone keyed the side of my Tesla and five other vehicles. I was absolutely sick to see the damage and the depth to the base metal. Premier Coach restored my vehicle better than new. The entire team was absolutely
      Thank you for being so amazing and attention to detail.
    • Review fromGracee A

      Date: 09/22/2022

      1 star
      They have my car their now. They are dragging out the job. They do not give up dates. It is hard to get then on the phone. I am not allowed to know who actually owns this business.
      M*** is not doing a good job. They used to be a good business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.