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Business Profile

Precious Metal Dealers

Gold Silver Market Update

Reviews

Customer Review Ratings

5/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromSteven M

    Date: 06/28/2025

    5 stars
    I just purchased 120 ounces of gold from GSMU and am well pleased with my purchase. Will and Tim handled it and did a good job. The premium charged was very competitive. I wish I had known about them for my first Gold purchase. I am already recommending them to my friends.
    S***** ******
    Suffolk VA
  • Review fromCurtis K

    Date: 06/12/2025

    5 stars
    I have had a great service and experience with GSMU team. They send out prompt emails and texts when things are changing. And will answer any questions you may have. Thank you
  • Review fromMichael H

    Date: 06/11/2025

    5 stars
    Over the years I’ve collected gold, silver, copper, platinum, and collectible coins. I’ve offloaded periodically when the market is good and worked with several precious metals businesses. These guys are by far the absolute best I’ve worked with. It’s a family run company by a father and son team. They give fair and honest pricing, and you can tell from the first time talking to them that you’re getting treated like family. I have and will continue to recommend them to family and friends looking to buy or sell precious metals.
  • Review fromPaula C

    Date: 01/26/2025

    5 stars
    The end result was what was agreed upon. Father and son, John and Tim, worked well together preparing the paperwork. They kept in communication via email and phone. We met on a Friday morning, was told to expect the completion of the transaction 4-5 days later, Tuesday or Wednesday, at the latest. On Friday, there was supposedly a weather delay. That Monday was a legal holiday. Our business was completed on Wednesday, a week after the original goal. I was feeling frustrated awaiting the completion of our business, knowing Mother Nature and a legal holiday can slow down progress. My recommendation would be to tell clients there could be delays, due to unforeseen circumstances instead of giving a completion date. But again, the end result was as promised.
  • Review fromEd M

    Date: 10/09/2024

    5 stars
    Great experience, prompt and informed service with a smooth transition.
  • Review fromRichard P

    Date: 08/14/2024

    5 stars
    I could not have had a better experience with my exchanging. they did so much work behind the scenes which made it a worry-free experience. They make a great team and stand behind what they say. I so glad I'm a member now.
  • Review fromGene G

    Date: 08/12/2024

    5 stars
    I heard of J*** thru a friend for investing in precious metals. I had previsously purchased coins on my own, but found that getting the precious metals thru J*** to be a very easy and painless process. Shipment was very fast. Impressed with J***'s knowledge and was very easy to work with him. Will buy again.
  • Review fromMarian L

    Date: 11/15/2023

    5 stars
    I have been working with J*** ****** for many years. I am so happy I have found such an intelligent, trustworthy and genuine person. I feel he is like a friend because over the years, we talk about many subjects ( spiritual, health, world happenings, etc.). He is so professional, knowledgeable and so kind. His son Tim works with him also. He is so fun with such a happy disposition. He is very good in handling his responsibilities in the business. YOU WILL NEVER BE SORRY WORKING WITH THEIR COMPANY.
  • Review fromMark M

    Date: 04/26/2023

    5 stars
    As a newbie at precious metal IRA investments, there was so much for me to learn. I was very impressed with the time they took to educate me and mentor me one on one to ensure my comfort level.
    They do business the old fashioned way, building trust with their clients. I highly recommend GSMU- a company with integrity!
  • Review fromLewis W

    Date: 03/15/2023

    5 stars
    They do exactly as they promise to do. What more can one ask of another?

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