We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

RV Equipment

Majestic RV Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Equipment.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Danny G

    Date: 08/12/2024

    I had a disappointing experience with Majestic RV in Thousand Oaks. I brought my RV in for solar system repairs, which ended up costing over $5,000 due to additional issues they discovered. Shortly after picking up the RV, I noticed that the backup camera was no longer working. I called them, and a technician came to my house but was unable to resolve the issue, only providing an error message.
    The next day, the backup camera still wouldn't turn on, so I followed their referral to a local audio shop. After about three hours and a $500 bill, the shop found that the wire for the camera was pinched underneath the engine cover. Considering that the RV had only been serviced by Majestic RV for months, this problem happening right after their work seems highly suspicious.
    I returned to Majestic RV to discuss the issue, but they refused to take responsibility for what I believe was caused by their service. Their lack of accountability and unwillingness to resolve the problem was extremely frustrating. I would caution others to think twice before using their services.

  • Gerald M

    Date: 07/28/2023

    Be very wary of Majestic here in Thousand Oaks, CA:
    I brought my RV in to Majestic because of a propane leak. I was charged $375 for the diagnostic work, which was estimated to cost 2 to 4 hours. I was told that the “remote bleeder valve” was causing the leak and that the valve was welded to the tank. To repair the leak, Majestic would need to remove the tank, which is suspended underneath the RV, and take it to a shop in Oxnard for repair of the weld (they would charge normal labor rates for the transport).
    When I got the diagnosis, I was given a ballpark estimate that the actual repair could cost more than $1,000. I paid for the diagnosis but told them I would find another repair shop. An independent diagnosis confirmed that the valve was leaking, but that is was not welded to the tank. The leak was due to worn or faulty Teflon tape in the valve’s threads. This diagnosis took less than 15 minutes and the actual repair less than another 20 minutes!
    This was a terrible experience. I believe the manager (I won’t mention his name) blatantly lied to me. He maintains that I totally misrepresented his allegations about the weld and the need to remove the tank and reneged on his offer to refund the diagnostic cost.

Majestic RV Center is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.