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Business Profile

E-cigarette Liquids

VapeSourcing
BBB accredited business seal
BBB Accredited BusinessNRRated by BBB

Reviews

Customer Review Ratings

1.38

Average of 13 Customer Reviews

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Review Details

  • John K

    Date: 07/29/2023

    Found out my underage child ordered unbeknownst to me. Tried to cancel the same day that I found out which happened to be the same day as ordered. They would not allow cancellation, advised that a minor ordered it, but they still insisted that the order was good because they verified with an id. Asked if the id matched the the person, they stated that long as Id was produce the order is good. I also stated that if they had a valid id why would someone order online when they can go to the store to buy it. Cheaper and no shipping cost. No answer. Terrible place that is destroying our youth in this country. Parents beware.

  • May M

    Date: 07/12/2023

    Its been 6 long days no confirmation they are slow with response and when they do they arent helpfulthis site should shut down I want my money back!

  • John F

    Date: 03/21/2023

    This company ships fast, and seems to have a decent selection, however, I ordered a product in a certain color, and they sent me another color I did not select. I thought maybe the packaging was wrong, as that happens sometimes, so I opened the packaging and sure enough, wrong color. It took over a week to get the information out of them as to where to send the package back to them, and they don't want to issue a refund, even though I never used their product. Chargeback incoming, and I don't care what they have to say. I pay attention to what I order, I know what I selected, I do not care what the invoice says, this was on them, not me. They could try to be a little professional, but their responses seem to be done by 13 year old kids who have no experience in customer service. I've issued refunds for perfectly good food people have not eaten, they can issue me a refund for a product I never used. Their hours are horrible for customer service as well, regardless that they're supposedly a *** company. Also, one customer service rep literally logged out mid conversation without saying anything to the effect of "I'm very sorry but my shift is ending, hope to resolve this issue soon with you." Just *CLICK* gone. "We will be back between the hours of x:xx and x:xx (GMT +8).Worst retailer I've done business with online since the year ****.

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