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Business Profile

Financing

Andalon Partners LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financing.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is committing fraud and Im just one of the victims ! They claim they can get a business loan for your company and ask for a deposit and then never answer back or get any loan or the money back I asked before I gave money if it was refundable and they stated it was I have attached the proof I just want this company to stop taking advantage of people with low credit they are stealing from our communities

  • Initial Complaint

    Date:02/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 6th, we submitted an application for the lease of some video LED screens with Andalon Partners. As part of the application process, we were required to pay the first two months of the lease as a deposit, which we promptly fulfilled.However, following the submission of our deposit, communication from Andiron ceased abruptly. We made numerous attempts to contact them via phone and email every time, on those rare occasions we managed to reach them via phone, we were repeatedly assured that our application was under review, and that the necessary documents would be issued to us shortly.After enduring this prolonged period of uncertainty, we were deeply disappointed to receive a letter from Andalon Partners stating that they had decided not to proceed with the lease agreement. While they promised to reimburse our deposit, to date, we have not received any refund.It has now been an additional two weeks since the promise of reimbursement, and despite our continued efforts to reach out to Andalon Partners, they have failed to return our calls or respond to our emails. It is evident that they have unlawfully withheld our deposit, leaving us feeling cheated and financially disadvantaged.

  • Initial Complaint

    Date:01/24/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Recently placed an order with this company for skin care products. NEVER received anything, yet they took payment. They insisted it was delivered to a mailbox - yet no photo, no mailbox! I, or my spouse, are home all day and mail is delivered directly to us! Based on the company's so called tracking they stated the day and time of delivery - - nope...folks were home and after investigation questioning **** no deliveries! Still no refund! TERRIBLE BUSINESS PRACTICES!Jan., ****

    Business Response

    Date: 01/29/2024

    We are not a skin care company.  This does not pertain to our business and want this deleted, removed from our profile.  We are a financial services company.

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