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Business Profile

Paralegal

CEO Paralegal Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:09/13/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Since last year, ******* was paid $3,870 to perform legal services to change the last name of my wife and two sons. The fee includes both court filing fees and newspaper publication costs. Year to date, after repeated appeals to complete the service and show proof of court filing, ******* has provided none. I have provided extended time to complete the service but was met with constant delays most as a result of ******** mistakes. I have finally submitted a formal letter for full refund and ******* was negotiating on the amount. She finally contacted and informed that she has no money and has moved out of state. She also advised us to get our refund back through our credit card since we have paid her with our credit card.

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