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Business Profile

Auto Repairs

29 Auto Repair, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Patricia S

    Date: 01/28/2023

    Patricia S

    Date: 01/28/2023

    29 Auto Review
    I would give it a zero if I could. Put up a great review when I got my car back... but unfortunately that's not the case now.
    I took my car in, told them it was either the wheel bearings or the ball joints. They suggested a diagnostic for $100. Not a problem. Get a call that my brakes were on wrong. Another $110.00.
    Then was told my water pump was bad. Total cost $750.00
    My problem: I got an alignment done. Then went and had 4 brand new tires put on only to find out THAT MY BALL JOINTS WERE BAD!
    So I called 29 auto and asked how did you dx my problem? Wait for it:
    They drove my car and heard a noise. DIDN'T CHECK IT FOR THE REASON I BROUGHT IT IN FOR. They just went about their way and fixed the brake. Oh, and charged me ANOTHER $100 to dx my oil leak which I had already told them that I knew about it.
    So here's the deal... I just want my $100 back for the diagnostic that you DIDN'T do. That's it. I'm not asking you for the alignment coat, which with the ball joints was a waste of money because it DIDN'T NEED ONE.
    I have tried to be patient with this company. Who, btw, believe that they didn't do anything wrong. I've been ignored and disrespected. I was asked a week ago for my address. For what? I told them that I didn't want to go and change my review, but you've left me no choice. Business lost over $100.

    29 Auto Repair, LLC

    Date: 01/31/2023

    Yes we can help with that. Please send copies of the invoices from the tire shop and the other alignment shop to us asap and perhaps you will see nothing is wrong at all . Thanks for the reply and please send me invoices...

29 Auto Repair, LLC is NOT a BBB Accredited Business.

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