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Business Profile

Self Laundry Service

Woody's Wash and Dry

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Self Laundry Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/03/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went into this laundry mart for my first time , the lady working her office was very hostile towards me , she was using foul language towards costumers, she denied access to the quarter machine saying I could not get quarters unless I was washing , which I was and threatened to throw me out of the store for wanting to get a few extra quarters even though I was a paying costumer and even if I wasn't washing clothes , a business owner is not allowed to yell be belligerent and threaten costumers , I was terrified dye to suffering from PTSD I felt like I was going to be attacked , I told the worker I suffer from PTSD and please lower tone , she did not and started cussing at me again telling me to leave .. all this over quarters , which your not even suppose to deny access to the quarter machine to begin with ... they have no costumer service experience , this bus was severely needs to be evaluated and looked into because this was not right

Woody's Wash and Dry is NOT a BBB Accredited Business.

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