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Business Profile

Moving and Storage Companies

Moving SCV

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date: 8/11/22 Amount: $696.35 They were to pack our Uhaul for our move. Every piece of furniture was damaged. Had to recycle the Fridge because it wouldn't close anymore and the parts were damaged from them taking it apart and not securing the parts in the Uhaul. I have not heard anything from the company after I had texted and left a voicemail.

  • Initial Complaint

    Date:07/08/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company to move ****************************** on May 28, 2022. Firstly they were extremely unprofessional and showed up *********** with barely any supplies. One of them also took a 20 minute restroom break in my apartment and left it uninhabitable. During the move they damaged my dining table glass top. This was discovered a few minutes after they left on May 28th. I had ***** come back on May 31st and he took measurements and said he would replace the damaged table top in a week. 6 weeks later the replacement has not yet arrived and ***** is being very elusive and non communicative when I ask for status updates. ***** is proving to be an unreliable and unprofessional person with terrible customer service. I would like him to do the right thing and replace the damaged table or compensate me for a replacement.

Moving SCV is NOT a BBB Accredited Business.

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