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Business Profile

Online Publications

Athlete Habit

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Publications.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never heard of this company until they started talking money from my bank account for ***** a month

  • Initial Complaint

    Date:12/10/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've never heard of the website until they charged my card. I didn't authorize this expense.

  • Initial Complaint

    Date:11/06/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They keep trying to charge my credit card and I have no idea who they are

    Business Response

    Date: 11/16/2024

    Hi,

    Thank you for contacting customer support.

    We are unable to locate an account using the given email address.

    It is possible that the customer is being charged for a membership under a different email address. For us to be able to locate the right record, please provide the following information:

    1. First 6 and last 4 digits of the card
    2. Full name
    3. Alternative Email address
    4. Screenshot of the bill showing the charge

    We look forward to your response.

    Best Regards,

    Support Team

  • Initial Complaint

    Date:10/28/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been charged $59.99. I have never been to this business as I live in ***This charge was posted on my checking account.

  • Initial Complaint

    Date:02/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was notified of fraudulent attempts to use my debit card. One of the charges in question was $29.99 to Athlete Habit. In reviewing my account, I discovered that I had been charged the same amount in January and December. I called their 800 number to find out what this business is because I have never had any contact with them. They had my card on file and claimed I authorized their subscription in December. I demanded it be cancelled and informed them that this was fraud and I had never had any contact with their company. They agreed to refund the past charges within 55 days of today. However, they would only refund it to the card used and it would be up to 30 days for the refund. I informed them that I could not leave the card active since it was obviously being used fraudulently. Again, I was told that was the only way I can receive a refund. I have reviewed my email and have never received any correspondence from this company since the date of the December charge that they say I initiated. I am owed 2 refunds for $29.99 each. Thankfully, by closing my card, they were unable to process the 3rd $29.99 charge that was attempted.

  • Initial Complaint

    Date:01/25/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The keep trying to charge my card that I provided for their Amazon prime, amazon.com, 60.00$ **** gift card, online purchases. What they failed to realize was the card I provided to sign up for the fraudulent website was a **** gift card. I had a feeling the website was a scam and it is. For the last 2 weeks they keep trying to use my card with only .59 cents on that said card. Website needs to be taken down immediately.

  • Initial Complaint

    Date:09/15/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was trying to sign up for a **** account on line and apparently unknowing signed up for this fraudulent site. I have know idea what this is. I saw several charges coming out of my debit account and realized that it was not the **** that I had signed up for.

Athlete Habit is NOT a BBB Accredited Business.

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