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Business Profile

Car Stereos

Pancho Cisco Tunes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Stereos.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/17/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my car there he fixed my music then car wouldnt start so he told me it was my engine h*** fixed and now my car engine blew I never asked him to fix hes a music shop plus he never gives receipts and I think The people there done have lany credentials to fix things

    Business Response

    Date: 04/22/2024

    Good morning,

     

    We apologize for the inconvenience of your car issues. We are fully accredited to fix/repair/install car issues and we always give copies of the receipts to our customers in order to validate warranty on our work or the one year manufacture warranty if they purchased product at our shop. We always ask our customers to keep their receipts in order to honor the warranty. We looked through our records and couldn't find the customer ******************************* in our system. If she could provide the vehicle year, make and model plus when she brought the vehicle to be serviced, we can do our best to figure out the situation. Thank you.

Pancho Cisco Tunes is NOT a BBB Accredited Business.

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