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Business Profile

Industrial Property Management

Krystle Properties

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromElina R

    Date: 05/20/2025

    1 star

    Elina R

    Date: 05/20/2025

    Horrible upkeep of properties. They rent out units that are infested with rodents and insects. The properties are uninhabitable and management are impossible to communicate with. They send out the same handyman for every problem. Not professional. Their negligence puts their renters in danger.

    Krystle Properties

    Date: 05/22/2025

    Thank you for bringing this matter to our attention.


    We are committed to providing quality service and take all resident feedback seriously. After reviewing our records, we were unable to locate your information in our system. To assist you further, we kindly request the following details:


    -Your full name
    -The address of the property in question
    -The name of any team member you have worked with

    You may respond with this information through the BBB platform or contact us directly at *******************************************************************.


    We also want to note that Krystle Properties conducts monthly resident check-ins to proactively address any ongoing concerns.

    If there was a recurring pest issue, that would have been an ideal time to bring it to our attention so we could resolve it promptly.

    Additionally, our resident benefits package includes an optional pest control add-on to help address pests not typically covered under standard lease terms.


    We look forward to hearing from you and the opportunity to resolve this matter.


    Sincerely,
    Krystle Property Management, Inc.

  • Review frombrian A

    Date: 06/22/2023

    1 star

    brian A

    Date: 06/22/2023

    This place will kick your out of your home if they find out that you have a reduction in your total home salary, regardless of whether or not you continue to pay your rent on time. They will lie and tell you that your home's owner is retaking possession of the property, and then you will see your home up for rent after you move out. This company made ** sign an agreement to install a car charger stating that it would remain a part of the property where we moved out, but refused to give ** notice that our lease would not be renewed until AFTER they found out if we had paid to install it- then stated "Oh, Im so sorry, we meant to tell you sooner," after we made it into their office Monday morning to discuss it with them, since they posted our 15 day notice to vacate on a Friday at 5 pm" -- having lived there for 2 years, they were legally required to give us 60 days notice- but that did not matter to them. Deceptive business practices on top of everything else. I have a strong lawsuit. Feel free to contact me if you care to join me.When I threatened to put my review online, they threatened to call the police. So here's my review. Call the police. Im waiting,

    Krystle Properties

    Date: 06/23/2023

    Good morning *****,While we empathize with the uncertainty of having to move in a tough market, every part of your tenancy, including the notices served to terminate, have been served in accordance with **************** law. As I had explained to you when you visited the office in a hostile fashion, you were in a term tenancy. The landlord nor the tenant is under any obligation to continue the tenancy beyond any set term (non AB-**** properties). While the landlord was happy to ***** an extension to give you more time, we negotiated even better than that for you and cancelled the termination notice. Unfortunately, with harassing and threatening phone calls and text messages, continuation of the tenancy was deemed to be ill-advised. We wish you luck in your future endeavors and hope you a more calm future.

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