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Business Profile

Basement Remodeling

LEVELWORKS CONSTRUCT & RENOVATE INC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Basement Remodeling.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromCamy M

    Date: 10/28/2024

    1 star
    There's a lot to address, from the unprofessional owner ****, who ignores texts and calls, to the crew consistently arriving late, to the poor quality of work and endless delays. This was a nightmare experience that I wouldn't wish on anyone. After posting my honest review on Yelp (within 2 hours) the company removed all their tools from my property and threatened to stop the job unless I took it down. Unfortunately, that's exactly what happened.****, the owner, was supposed to meet with me to discuss the project and reach an agreement. I waited an entire week for him, only for him to inform me that he would not be finishing the job. Instead of addressing the work, he focused on the review, arguing with me, and not allowing me to explain my concerns. Despite having several important points to discuss, he walked away, stating that he was abandoning the project for his mental health.This behavior is highly unprofessional and dishonorable.If you're looking for quality work and a hassle-free project, do yourself a favor and avoid LevelWorks. Don't be deceived by the fake 5-star reviews as I was. The crew sometimes doesn't show up for 2-3 days in a row, and when they do, it's often late--around 11 AM, noon, or even 1 PM, because their are sent to other jobs And ****, please don't respond with your usual excuse about extra work being added--that's simply not true. I've seen how you try to cover up your mistakes by lying on your reply's to others. It's time to take responsibility and learn from your errors instead of blaming others.They consistently cut corners, and you have to point out the mistakes because they don't seem to notice them. If you decide to hire them, be sure to have an extremely detailed contract, as they will try to skip parts of the work. Clearly outline the project timeline and include penalties for each day they delay.

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