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Business Profile

Online Retailer

Mega Morning Deals
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

This profile includes complaints for Mega Morning Deals's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 39 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/30/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive the Mega Morning deal of a 3 in 1 floor cleaner. It does NOT perform as advertised. The moving bristles do not touch the floor, there is NO suction, and there is extremely little navigation involved. As soon as another object is touched, it's stuck. It does not navigate around. Generally, it it is of very poor quality.I do not recall the add saying "no returns or refunds" but I am a very senior citizen with poor eyesite. Please help me with a full refund and return shipping .*****

    • Initial Complaint

      Date:03/30/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      3/16/23. Amount paid ***** Order#******. Item sku S-FWSP-01. The item is defective after about 10 minutes of use the item started emitting toxic fumes and was smoldering and was too hot to touch we managed to get it outdoors before it burst into flames. Very lucky to have not burned our house down or worse. Shiatsu heated pillow massager. Very poor quality.

      Business Response

      Date: 11/08/2023

      A refund was issued for this product on 11/08/23.  An auto generated email was sent to the customer to inform of the refund.

    • Initial Complaint

      Date:03/28/2023

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 16 I ordered a kitchen knife and block set for a total of $83.09 from Mega Morning Deals after watching the segment on Fox and Friends morning show. I received a conformation email about the purchase. The email advised I would receive an email advising the shipment and tracking number. To this date I have not received any information at all. My payment was made via credit card and accepted.

    • Initial Complaint

      Date:03/27/2023

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Order placed 3/16/23. 2 sets of luggage at $417.90. Funds were taken from bank account 3/17/23 These were purchased for an overseas trip on March 30, 2023. I several times checked shipping time to make certain they would ship on time. At checkout, it clearly said shipping would take 5-7 business days. This made sense to me as the shipping was $39.90.I contacted ************, during which I was told it would take up to **** business days to process followed by up to 2 weeks to ship. I did give my information and was told it would be sent to the warehouse.This is order #******.

      Business Response

      Date: 04/12/2023

      This order was shipped and delivered accordingly. According to the available tracking information, it was delivered on March 29th.

      FedEx Tracking Number: 396173351138

      The orders ship in 5-7 business days, this order was shipped within this time frame on March 24th.

    • Initial Complaint

      Date:03/09/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Last month I bought one of there smart watches that they were selling on **************************. The watch comes with a magnetic bracelet. Right away I noticed that the bracelet was of a weak holding power. I immediately notified the seller, telling them that I was not happy with there product.And that most likely I will lose the watch because of the poor holding power. They told me they would send me a new something. They never told me if it would be a new bracelet or a new watch. Three days later I lost watch. It just simply falls off the wrist. Again I text them and they responded with we are waiting for notification from the seller. This has been going back and forth for awhile now only getting the same message. They are playing a wait and see game here. I told them that they sell a defective product, poor quality and that I was going to report them on it. Also that I wanted my money back. Still waiting for a response. Bad customer service.I lost my money with them

      Business Response

      Date: 04/12/2023

      This Customer was refunded on March 9th and he was notified via email on Thu 3/9/2023 8:48 AM and an automated receipt is also sent when the order is refunded.

    • Initial Complaint

      Date:02/11/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered smartwatch. Finally delivered. Was happy with it. Used 3 days, did not get it wet. Now will not charge or turn on. Want to return for refund, no one is responding to my emails. Want to return at THEIR expense.

      Business Response

      Date: 11/08/2023

      A refund was issued on 11/08/23.  An auto generated email was sent to the customer to notify that the refund was issued.

    • Initial Complaint

      Date:01/06/2023

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In November of 2022, I purchased a set of mixing bowls and on 11/16/22 I was charged $48.45 from Megamoringdeals but I never received the product.

      Business Response

      Date: 01/27/2023

      Consumer Response /* (2000, 9, 2023/01/27) */
      This complaint has been resolved. The company contacted me and performed over and above to resolve the issue. Thank you

    • Initial Complaint

      Date:12/27/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      One morning, I saw the Mega Morning Deals on Fox and Friends. I purchased a battery operated coat for my daughter for Christmas. The coat size is totally off so the coat does not fit my daughter. There was NO mention at all that all their sales are final, non-returnable and non-refundable. I immediately emailed the company to ask how I can return it for an exchange or refund. That was when I was told items can't be returned at all. Now we're stuck with a $75.00 coat that is useless.

    • Initial Complaint

      Date:12/13/2022

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered two items from the Mega Deals off Fox and Friends. Have received no email confirmation though at checkout it said order was confirmed - I do have a confirmation number. The funds have been taken out of my account, but have not received the product yet. Been a while and no 'real' number to call - when I called they acted like they didn't know what I was talking about. Very disappointed and believe it is a scam. F&F should refund the monies.

      Customer Answer

      Date: 12/30/2022

      Merchandise has finally been received

    • Initial Complaint

      Date:11/22/2022

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Order #****** was placed on 11/16/22 for a set of bowls that I have not heard anything about. Suppose to be delivered in 5to 7 days. Still nothing but crickets. I AM A DISABLED VET AND DON`T HAVE MONEY TO BE SCAMMED OUT OF.

      Business Response

      Date: 09/29/2023

       

      Hello, 

      Order is no longer able to be tracked, but according to system information recorded at the time, this order was delivered around Jan 14, 2023

      Order was placed on November 16, 2022, so, definitely a long time for this to have taken - it's possible there was a back order here.

      Please accept our apologies for any inconvenience due to the delay in the delivery of your order.

      If the order was not in fact received, please let us know in response to this message and we will proceed accordingly.

       

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