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Business Profile

Janitor Service

Amaidzing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Janitor Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/16/2024

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cleaners left early claiming they had an additional person helping so they were done but when we inspected our home, there were still had debris/crumbs in spaces, including stairwell, that were very visible. They also mopped with old rags or something that left our entire house smelling like mildew. We've never had that happen before with previous cleaners. We contacted the company immediately after the cleaners left and we started noticing what a horrible job they did and the company never responded. I have a toddler at home so it's important my home is clean and mildew free. My husband, **** ******, booked and paid for this cleaning if you need that for reference.

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