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Business Profile

Trade Associations

Universal Trade LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trade Associations.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On line game Copper Boom in which I did a withdrawal of $1000.00 on Nov. 19, 2024, per their game rules and have not received it as of this date. I have sent emails to them asking them to send the funds but have received no response.Thank you

  • Initial Complaint

    Date:10/15/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    States to download game payout as soon as u want it and no ads. When I got to $100 it stated play to $500 and no hassle check out. Game stops I contacted them game works then stopped. I contacted them responses sentbto you. Had do Uninstall and re-download only to start over again .sent email stating what happened so after over 1500 commercials ads game stopped at same point.

  • Initial Complaint

    Date:10/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a mobile game app that runs advertisement to consumers to download the game "Copper Boom" in which you can play and win real money with no investment. I won money 4-5 days ago and it put me in a count down mode to receive my cash which is $510. How ever I called the headquarters today and I received a recording telling me congratulations you figured out my game is fake!!! I invested several days into winning this money as well as other consumers this person is committing a very offenses crime by getting people to think they are winning money. This type of business should not be able to operate anywhere in the *** or abroad.

  • Initial Complaint

    Date:10/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    it clearly says unconditional so why does it takes 3months to redeem reward you may as well delete this entire game and toss it. because I was really depending in this to pay bills due to the fact I've recently loss my job. so I thought this could help me and plus it's fun well all of it has been nothing but lies on top of lies. now I have no lights no water and that's extremely frustrating especially having kids and no income and no programs to help ??

  • Initial Complaint

    Date:08/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Copper Boom game indicated will pay to cash app or ****** funds won. Ability to cash out at *******. I have cashed out twice per uploaded images and one image showing I need 0.00 more dollars to complete cash out. I played this game for 5 days to help my child and grandson move from an abusive person. I want the money owed for playing this game which is a total of 4,265.43.$4,265.43

  • Initial Complaint

    Date:06/26/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I downloaded the game Copper Boom and followed all the rules to earn rewards that can be traded for real cash which can be withdrawn using CashApp. I have earned over $4,671 in real cash which they have failed to transfer to my CashApp account.

  • Initial Complaint

    Date:06/05/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4/10/2024 their website states that you can win money by playing their game, after playing on 4/7/24 to win up to $1000 I had hit the **** and was told it would take 3 business days for the money to be distributed, after the 3rd day, I went into the app after not receiving any confirmation that I received the $1000 I played for, and now it says "there are too many applicants for this award" this was never stated before playing for 10 hours just to win that amount.

Universal Trade LLC is NOT a BBB Accredited Business.

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