Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Merchandise Warehouse

Vici Collection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Merchandise Warehouse.

Reviews

This profile includes reviews for Vici Collection's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Vici Collection has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMai H

      Date: 12/13/2022

      1 star
      This is the first time purchasing from this place. The return policy is basically total BS. It says you can exchange the item but when you try to it says. We are not accepting exchanges. Everything is store credit. How is it that the size on each item is different. I ordered a medium and 2 out of the three were way to big. The size doesnt match what is stated in the description on the website. Then majority of the items cant be return at all. It is terrible business practices! They know it doesnt match the description of what they advertise so they dont offer exchanges or store credit cos they dont know what to do with the item. This should be illegal. Where is the customer protection! Everything is online now, so we need the protection more then ever from crooks

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.