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Business Profile

Exercise Programs

Hampton Fitness Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/06/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw an ad on Facebook from an American Ninja Warrior influencer I follow about a giveaway by this company. I went to their website and followed all the instructions to participate in the contest. One of those requirements was liking and commenting on the post. My comment was the ONLY one, implying that I was the only entrant and therefore should be the winner. They said they would announce the winner on September 19th. That day came and went with no post from their page about a winner. I tried reaching out on messenger to see if a winner had been selected, but they never responded. As I believe I am the only entrant, I think I should have won the giveaway. If somehow it wasn't me, that's fine too, but then I'd like to know that they actually chose a winner and did not just advertise a contest that they never followed through with. Additionally, they should respond to messages they receive, if they are going to maintain an active Facebook page. They have continued to post on the page, so I feel at this point like I'm being intentionally ignored.

    Business Response

    Date: 10/13/2023

    N****** *********,

    Thank you for entering our
    contest. The contest was advertised on Facebook and Instagram. We had multiple
    entries through Instagram and Facebook. Announcement of the winner has been delayed due to unforeseen
    circumstances, but will be announced shortly. We apologize for the confusion
    and appreciate your understanding.

    Sincerely,

    Hampton Fitness Products

    Customer Answer

    Date: 10/16/2023





    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID 20701398, and find that this resolution is satisfactory to me.




    Regards,



    N****** *********








































Hampton Fitness Products is NOT a BBB Accredited Business.

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