Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Feathers

Moonlight Feather

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Feathers.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMiranda T

    Date: 07/27/2024

    2 stars
    0 responses to messages. I placed an order and paid extra for shipping. It shipped after it was estimated to arrive, then when i received the order there was a not saying that not all items were in stock and that they would be refunded. I’ve sent so many messages asking for help. I placed a PayPal claim and it was refused because they said it shipped. But they won’t acknowledge that the order was incomplete despite me including the enclosed notes.
    This is horrible business. I know it’s not a lot of money I’m asking for returned off the items I didn’t receive but I have to re-order somewhere else. It destroyed my project timing and it’s the principal of the matter. If the shop is unable to provide customer service and problem solve and is keeping funds from customers, they shouldn’t be taking orders in my opinion.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.