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Business Profile

Management Consultant

M & M Management Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Management Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 21st 2023, I visited the Valley Thrift store in Escondido, Ca owned my M&M Management. I was with my 7yr old daughter and 8yr old son who were passengers in my car (back seat). I pulled up to the donation line to drop off a small exercise trampoline. I opened my trunk and like I’ve done for the last 8 years, took it out and placed it near the bin. I got back in my car, about to drive off and an employee by the name of Pedro approached my front passenger window, I was about to drive off, and he aggressively punched my window cracking and chipping the window. My children were so startled and scared. My daughter started crying. My car is a Tesla and the entire incident is recorded. I put the car and park and exited to confront the assailant. I decided to reach out to management to report the serious incident. To my surprise, today Monday 7/24, the general manager called me. Not to apologize but to say she reviewed the video and didn’t see anything, however she did mentioned I’m banned from coming there. I am appalled by their response. The general managers name is R*******. I am pursing full legal and property damage. I have tried to reach out to M&M with no success. I want this business looked into.

M & M Management Co is NOT a BBB Accredited Business.

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