Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

American Pacific Transportation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRita G

    Date: 04/24/2024

    1 star

    Rita G

    Date: 04/24/2024

    There should be an option for 0 stars. A complete lack of professionalism, massively broken and mishandled furniture-- and the guy lies through his teeth about everything and anything. Same as other complaints, this fraud left my property under my carport and left. When I complained, he told the handler that I ASKED that he leave my stuff outside. He also claimed the dead mice in the truck with my property was something I had transported live for my cats (no, really, I have it in writing) and the mice died. What utter hogwash.Refuses to return calls, blames the customer or the broker for everything, tries to add fake charges to increase your bill, and he's very nasty towards his hired helpers. He comes up with lame excuses for not delivering, and did I mention he lies about everything? The worst part is that I didn't hire this company. Green ******* Movers subcontracted with this failure to bring my household across country and deliver it into my home. I had no say in the matter and am so unimpressed with the complete failure of this guy to do his job.He seems to have a real scam running against older people. Like other complaints, I'm a mature adult and by myself. This poor excuse for a delivery company boy left me everything to move into the house myself. This delivery boy and his company should be investigated and shut down. I have filed a complaint with the state AGs office and the national AGs office since my transaction was interstate commerce. I encourage others to NOT do business with this useless scammer and if you get stuck with him like I did, PLEASE file complaints with everyone. Green ******* Movers is also complicit in the horrible mishandling of my antiques and other property. "******" not only demanded I tip him after he arrives 1 1/2 days late for pick up. He threatened damage to and loss of my property if I didn't give him a tip. I didn't tip him, and guess what? He did his best to lose and destroy many of my antiques and furniture.

    American Pacific Transportation

    Date: 04/25/2024

    This is not our customer . Wrong company . Please provide documents
  • Review fromLydia R.

    Date: 08/26/2022

    1 star
    Not professional, broke furniture. Wanted to charge more to bring up driveway. Left all heavy furniture, all boxes in barn and left after instructed to put in house. Left it all for two elderly people to carry up a hill, up stairs into the house. I do not recommend this company. They do not return calls either. One employee took our receipt “pd in full” for just a minute he said and never gave it back. Parent company “New Leaf” notified, nothing they can do we were told. It’s a darn right shame the elderly are taken advantage of after serving this country.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.