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Business Profile

Packing Service

Naked Nut Growers Of California

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Packing Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/13/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contract: Naked Nut committed to providing us with ****** lbs shelled pecan halves stored at Naked Nut cold storage facility and shipped to us as needed throughout 2023.Contract / Order Number: ***** Invoice Number: 4163-A Amount of money paid to Naked Nut: $116,100.00 Dates of Transactions: Feb 2023 May 2023 Dispute: Naked Nut never delivered any of the prepaid product to us. I tried to get our prepaid product in Oct 2023 and was given a series of problems Naked Nut was having with our shipment. After extensive back and forth, Naked Nut informed me that they had a bug infestation issue and could not ship any product. I was told I would be given a solution shortly, but I have never heard from the business again despite my repeated attempts to contact them for resolution. I have emailed, texted and called to get resolution and have requested a refund many times. The business has made no attempt to resolve this issue. I opened disputes on charges from Naked Nut with the below creditors and they are listed in order of current claim status. Money recovered from claims settled in our favor: ***************** $20,000.00; ***** Fargo: $12,307.00 Money pending from open disputes (waiting on merchant response): ************ $41,768.00; ***** Fargo: $13,000.00 Money attempting to recoup through BBB complaint: $29,025.00 deposit made by check

Naked Nut Growers Of California is NOT a BBB Accredited Business.

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