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Business Profile

Veterinarian

Caldwell Pet Hospital, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This veterinarian is withholding, and refusing to send in paperwork necessary to release pain meds for my dog who has hip dysplasia, arthritis in front elbow, and a few other musculoskeletal issues due to a backyard breeder. The vet needs to submit these, based off of his examination, to a pharmacist in order for me to purchase certain NSAIDS. I had ended our relationship when they decided they wouldn't see my dog after the 2nd time my pet went into an allergic reaction that I had no idea what would trigger his throat to close up. I paid for the exam, which since this is a law, that vets have to examine pets before the prescription is written, and he needs to fulfill his duties instead of acting spiteful and taking them out on my me by refusing to provide care to my dog. I think this is animal cruelty because the vet knows how bad my dog is and instead of doing The right thing, is ignoring that I paid this service. This is a direct attack on the well being of animals in general and I can't imagine someone like this as a veterinarian. I can find the receipts ro show these transactions.

Caldwell Pet Hospital, Inc. is NOT a BBB Accredited Business.

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