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Business Profile

Collections Agencies

Bronson And Bradford

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company called me a few months ago about a PayPal bill that they said they were trying to reach me for for the past few years at an old address and that I had a balance and they were going to take me to court. To avoid going to court, I set up an arrangement. I have yet to receive any paperwork from them. I have sent several request asking for proof and now I believe it is a scam.

  • Initial Complaint

    Date:03/29/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a credit card through ******** which went to collection. I received a call from this company, making a settlement payment for unpaid credit card. I paid them $500 they still have not given the money to the correct people and they are currently trying to service a judgement against me. case # **-010219567

  • Initial Complaint

    Date:11/01/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 6th 2023, received letter from Bronson and Bradford. The letter was asking for $1,912.92 but they would take in full $1,200.00. Spoke to ****** in July when my wife received phone call. My wife then asked why they waited so long in contacting us regarding this account. Wife was informed that due to covid they stopped all collections and are now wanting all money in full. Then my wife asked ******, it was from 2017 an you want full amount and her explanation was because we can? On July 3rd wife received a call from the same creditor listed above and was informed they was looking to collect $1,626.00, wife explained to the gentlemen that she could pay monthly payments he then explained they could take ****** and the rest in payment's. Then wife received call saying they was taking us to court and suing and it would cost us over $6,000 in legal fees. I was then giving information and number to call ************** an doc number for court ********. My wife then called ****** Court in regard's to this. Then on June 20th my wife spoke to someone from Capital Solutions law **** saying they was from the law office of Bronson and Bradford his name was ****** an he was very rude I asked why someone can hold on to an account for that long of a time and then call an request full payment? ****** said because we can, we are the creditors. My wife then explained she was getting a hold of BBB, and he was real aggressive an said he was going to flag my husband's account saying he owed $831.66 an they can accept check for $410.62 an $205.31 an $205.31. Capital Solutions number was *********************. ******* an ****** number was ************** acct number for *************** was ****************. ********************** Director of Mediation ********************* number *********************. Then received a call from Alpine Solutions also part of law group name was *************************** they will take $350 an the rest in payments, number was ************ to stop legal proceeding. They still call.

Bronson And Bradford is NOT a BBB Accredited Business.

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