Reviews
This profile includes reviews for EasyPay Finance's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 198 Customer Reviews
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Review fromBreanna M
Date: 07/21/2025
1 starWe were constantly hung up on and they also used a cared without authorization refused to reverse it. Our loan was in more than good standing. They also can't seem to give us the correct balance to pay off the loan biggest sleaze ***** I have every come across.Review fromKatena G
Date: 07/15/2025
1 star(Illegal, PLEASE READ)How are they able to do this? Someone need to call the *********************** and report them. This is totally illegal to do. You cannot charge someone 100% interest, Generally, a loan company cannot legally charge you $6,000 on a $2,000 loan in **********. This would likely fall under USURY laws which aim to protect consumers from excessively high interest rates and predatory lending practices.Usury Laws: California has usury laws that set limits on the interest rates lenders can charge. For most personal loans, the maximum interest rate is generally 10% per year for non-exempt lenders.Payday Loan Limits: While payday loans can have high Annual Percentage Rates (APRs), they are also subject to regulations. In **********, payday loans are capped at a maximum of $300 (including fees), and the maximum fee a payday lender can charge is 15% of the check amount (up to $45).Predatory Lending: Charging such a high amount on a small loan is a characteristic of predatory lending practices, which are generally illegal and involve exploiting borrowers with unfair or abusive loan terms. Review your loan agreement: Carefully examine the terms of your loan agreement to understand the interest rate, fees, and repayment **************** a legal professional: It's best to consult with an attorney specializing in consumer law to assess your situation and explore your legal options, as the specifics of your loan agreement and state laws will be ************** predatory lending: You can report potential predatory lending to the ************************** the ************************************, and the ************************Review fromTammy M
Date: 07/15/2025
1 starDON'T DO IT!!! A loan of $2875 should NEVER turn into $9161! Even if it's paid off early, you pay much more than you needed to in the first place. WILL NOT EVER USE THEM AGAIN! If an employee suggests using EasyPay Finance, turn around and leave. After paying over $4000 on my $2875 loan, I was still on the hook for 2 $175 payments monthly with 29 payments to go. Borrowing from a sketchy loan shark in a dark alley would be a better option than using EasyPay Finance.Review fromRosa C
Date: 06/03/2025
1 starRosa C
Date: 06/03/2025
I was introduced to EasyPay Finance after my car broke down and I was hit with a $2,400 repair bill. I asked the customer service at the auto repair shop if they had any type of payment plan available, and they recommended EasyPay. At first, it seemed like a convenient solutionbut it quickly turned into the worst financial experience Ive ever had.From the beginning, no one explained that this company charges extremely high interest rates if the balance isnt paid off within 90 days. I agreed to make biweekly payments of $172, thinking I was slowly paying off the $2,400. After 4 months and 8 payments, I called EasyPay customer service to check my remaining balance. I was shocked to find out I still owed 37 more paymentstotaling over $3,700!Not once did anyone tell me that the loan would convert to an 18-month high-interest plan after 90 days. I was never clearly informed about these terms, and honestly, it felt like a setup from the start.I was so frustrated and disappointed that I decided to just pay off the balance and be done with them. Between the $1,376 I had already paid and the $3,800 I paid today to close it out, I ended up spending $5,176for a $2,400 loan, all in just 4 months.I take responsibility for signing the agreement without reading all the fine print, but its heartbreaking that a company would operate like this, especially knowing people are often in desperate situations. I wish someone had warned me.Please stay far away from EasyPay Finance.
EasyPay Finance
Date: 06/05/2025
Hi ****, We apologize, but we are not showing your name or email in our system. We would love to discuss further with you about the application process, which outlines all the terms in three different places, and clear up any confusion for you. Please reach us at ************** or email us at ******************************************* Thank you for your time, and we hope you have a great day.Review fromkezia f
Date: 06/02/2025
1 starkezia f
Date: 06/02/2025
This place is a scam , they make 3,000$ off of me in hidden fees and then tells me i have daily interest on my loan on top of me paying principle and interest . Biggest scam , never again and honestly dont recommend to no one . I asked to pay off my loan they said thats fine but you still have to pay the daily interest . NEVER AGAIN ! DONT DO IT EVEREasyPay Finance
Date: 06/05/2025
We are not able to locate an agreement with your email. We would love to discuss the terms of the agreement, which outlines all information. We always provide full transparency, which includes a breakdown of all financial obligations. Feel free to reach out to us at ************** or email us at ******************************************* and we would be happy to review this information with you. You can also visit our website, which is available 24 hours a day, with your full agreement and all terms. Enjoy your day.Review fromTyler M
Date: 05/18/2025
1 starTyler M
Date: 05/18/2025
I would leave a zero if I could charge a 199% interest after claiming 90 days to pay off loan. Cost me a thousand dollars in 90 days this is a loan shark bewareEasyPay Finance
Date: 06/05/2025
Hello. We appreciate you letting us know about your recent experience. We are showing that there may have been some confusion regarding the terms of the promotion based on the signed contract. If you need any clarification, please contact us at ************** or email us at ******************************************* Enjoy your day.Review fromlauren k
Date: 05/16/2025
1 starlauren k
Date: 05/16/2025
Beware of Easy Pay Lending: A Lending Nightmare I'm sharing my horrific experience with Easy Pay Lending to warn others. Their business model seems designed to deceive and exploit vulnerable individuals.The fine print is intentionally complex and misleading, hiding exorbitant fees and interest rates. They'll promise one thing, but the reality is starkly different. I ended up paying significantly more than I anticipated, with fees piling up faster than I could keep track of.Their customer service is unresponsive and unhelpful, leaving you feeling trapped and helpless. Don't fall for their seemingly attractive loan offers. The consequences can be financially devastating.Rating: -10/5 stars Advice: Avoid Easy Pay Lending at all costs. If you're struggling financially, explore alternative options, such as non-profit credit counseling services or reputable lenders with transparent practices. Your financial well-being is worth the extra effort.EasyPay Finance
Date: 06/05/2025
Thank you for providing feedback based on your experience. EasyPay strives to provide full transparency throughout the application process, starting with sending a text message with the full contract, including all terms, before you sign and agree to the terms. Additionally, the full terms, including the terms of the 90-day Early Payoff Purchase Option, are emailed after you have read and signed the agreement, then uploaded to the website for you to access at any time. We will look into the matter regarding the fact that you did not receive a response from our customer service department. If you would like us to mail you a copy of the agreement, we would be more than happy to. Feel free to reach us at ************** or by email at **********************************************************. Thank you and we hope you have a great day.Review fromSandra L
Date: 05/02/2025
1 starSandra L
Date: 05/02/2025
I contacted them today 5/2/25 wanting to know what fees I would be assessed if my balance was paid within ******************************************************* any information. Basic information to make a simple decision on whether or not to use their services. Should this not be standard information disclosed to a potential customer?EasyPay Finance
Date: 05/09/2025
Hello. We are sorry to hear you have had a less than perfect experience with us. We have looked through our call logs to determine what took place on the call however, we are not showing a call has taken place. We want to ensure we are following up with every concern our customers have to ensure we are always providing a good experience. EasyPay strives to provide full transparency throughout the application process starting with the full contract being sent to you prior to signing which includes the summary of terms. We will reach out to you by the end of the day to answer any questions you may have and again, we apologize for any inconvenience. Thank you for reaching out and we hope you have a great day.Review fromJennifer M
Date: 05/02/2025
1 starJennifer M
Date: 05/02/2025
I did a 90 day no interest promotion. I called on the 90th day with the intention to pay off and asked the representative if I didnt pay off if I would accrue interest effective that day for principle. She said yes and she shared daily rate and if I just paid a large portion and left a small balance. I did that instead later to find out that wasnt the case. Next day I log in and see they back dated all the interest to the day of signed contracts. I called and escalated and spoke to two managers that would not help though they heard the recorded call and said they would not resolve issue. This company is a loan shark and they prey on people. I even offer to pay it then and there and they said no. Do not use them! Worst experience and poor customer service.EasyPay Finance
Date: 05/09/2025
Hello. Thank you for providing feedback based on your recent experience with us. The representative advised you of the amount due after the promotion expired due based on the terms of the agreement. We would love to discuss further with you and will reach out within the next 48 business hours. We hope you have a great day.Jennifer M
Date: 05/17/2025
On 5/9/2025 I had a *** reach out with Easypay. She shared she heard about my concern and went back and listened to the recorded call and that I was correct, the *** I spoke to did in fact tell me interest would start accruing as of that day. She apologized and within 4 mins resolved my issue and let me pay off my loan without all the interest that was added. It shouldve been this simple the first time rather than 2 different hour long conversations. Thank you *****!Review fromTERESA M
Date: 03/26/2025
1 starEasy Pay does not report to the three major credit reporting agencies. I was told this after months of writing, emailing and calling that they stopped doing this. So, getting a loan through them, making payments and paying a loan off will be of no benefit to you. This is on top of the egregious interest rates. They have nothing to offer.
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