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Business Profile

Eye Surgery

Greider Eye Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Eye Surgery.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/11/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Greider Eye is not responsibly handling health information.On December 7th, I went to Greider to routine eye exam.Exam went fine. No complaints.They handed me a prescription for a completely different person.I only noticed the error when attempting to purchase glasses and optician noted that the prescription didn't match my id.Not only did they send me off with someone else's prescription and personal details but I have no reason to believe they didn't send my prescription and personal details off with someone else.When I contacted them, they exhibited no concern about the error or apology. I find the routine of this very concerning.Additionally, this is just a huge waste as they have no have no system for sending secured emails and I have no way to securely receive faxes. Meaning return trips to both their office and the optician.

Greider Eye Associates is NOT a BBB Accredited Business.

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