We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Football Club

Vista Pop Warner Football

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Football Club.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 29Nov2024 we paid the registration ($403) for our 10yo son to play tackle football with Vista Pop Warner on the 11u team which was an option at the time of registration. Since that time, the league (Vista Pop Warner) has decided to only offer a 10u and 12u option. Neither of those options are viable for our son. On Wed, April 2nd, 2025 I contacted the league president, ****** ******** and requested a refund of our registration fees ($403) since we wont be able to play for Vista Pop Warner for the upcoming season since they no longer offer an 11u team. Today is April 21st and I have sent her 10 texts, due to being ignored over this time. The few times she actually responded, I was only met with excuses ranging from "sorry, I was out of town" to "we usually don't give refunds, we already paid taxes on that but let me ask the board". It appears that she has not contacted the board, as I contacted the board myself, and they are unaware of any refund requests.Bottom line is, we paid registration for an 11u team when it was an option. An 11u team is now no longer an option so we are requesting our full registration fee of $403 to be returned. Seems simple and reasonable. Thanks for any help with this.

Vista Pop Warner Football is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.