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Business Profile

Accounting

Ralph W. Haskew, CPA

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/28/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction date: 4/16/2023 billed and charged $4,500 for ************** tax return to elect ****.$4,500 is being paid via my credit card account.The business verbally recommended and committed to provide filling of the **** exemption but without written estimate of what it would cost, nor any communication with me as the cost climbed.Dispute: Business cannot provide detailed information of dates for hours worked and work done on dates & hours. Research with other CPA's shows ************* is excessive for straight forward ****. More detail is needed because it normally does not take this long or cost this much and no information was provided at beginning as to high cost. Part of dispute is that I feel taken advantage of as a new widow. My dispute includes fact that business felt put upon when asked for more detail, even though detail should be recorded and not hard to provide. Business asserted my phone calls drove price up which is not true. I provided needed information for their submission.Business try to resolve? He tried, after getting angry with me, but has not given me detail why my particular financial situation caused him to spend so much time in preparation of the **** and has not responded to my request for credit back due to excessive charges for this work. Two letters have advised this business of my complaint as follow up to a telephone conversation about the matter.Client # **** Desired settlement: Take responsibility, along with me for not asking, that you did not advise me of the high cost of service ahead of time, by crediting my charge card with partial reimbursement of $1,500, even though research shows I am still paying excessive amount for this service without specific documented details given for why.

Ralph W. Haskew, CPA is NOT a BBB Accredited Business.

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