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Business Profile

Lawn and Garden

Central Garden & Pet Company

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Central Garden & Pet Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Central Garden & Pet Company has 6 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Debbie D

      Date: 08/28/2024

      Debbie D

      Date: 08/28/2024

      I bought their Smart Patch product for $35 at *******. The product had a money back guarantee on it. I used it as directed and only a few blades of grass sprouted and then died. I was unable to return it to Wal-mart and I was instructed to contact the company. I wrote the company a letter and sent proof of purchase. I received $9.98 back. That is not acceptable. I will not recommend this company and their products to others.

      Central Garden & Pet Company

      Date: 09/05/2024

      After carefully reviewing your submission, we found that, unfortunately, the criteria for a refund were not met. You did not submit the required original packaging or the purchase receipt. However, as a gesture of goodwill, we issued a partial courtesy refund based on the barcode you provided from the product packaging.We value your business and are committed to providing quality products and customer service. If you have any further questions or need additional assistance, please feel free to reach out to us.

    Central Garden & Pet Company is NOT a BBB Accredited Business.

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