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Average of 14 Customer Reviews
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Review fromCaroline C
Date: 12/08/2022
1 starCaroline C
Date: 12/08/2022
These private corrupt ******** ticketing companies need to STOP?? They are predators who steal from hard working citizens by claiming these parking lots and ticketing cars for NO REASON. I spoke with the manager at ParkSmart and he started threatening me because I told him this company was corrupt! He told me he would make sure that my car w/ my license plate will never be allowed in ************ again. They are BULLIES AND THEY NEED TO PUT PUT DOWN??These PRIVATE TICKETING COMPANIES NEED TO BE EXPOSED FOR THEIR CORRUPTION??
ParkSmart, Inc.
Date: 12/09/2022
Based on the photographs taken, the parking meter report, and the parking supervisor's report, the vehicle was parked in an expired parking meter. We are in full compliance with state and local laws. If your dispute was denied, you may request a Level II Review by an independent state-***************** examiner by completing the form that was included in your denial letter.Review fromJolene C
Date: 12/01/2022
1 starJolene C
Date: 12/01/2022
Disabled parking is not recognized. I was shopping in the ********** shopping area, and was ticketed at 6:16 PM. The number is disconnected, and no one wants to take accountability for discriminating against a disabled passenger (and after business hours). The number is always closed, Representatives are not helpful and hang up when you call.ParkSmart, Inc.
Date: 12/02/2022
You must be calling the wrong number; our office number is; ************. The number of ADA ********************** spaces at ***** complies with state and federal ***************.Review fromJ. F.
Date: 12/01/2022
1 starJ. F.
Date: 12/01/2022
I did pay the parking fee! This happened in **********, the *** center. This parking lot used to hand out paper tickets and we pay before leaving. Make total sense. About a year (?) ago, the gates were removed and no more paper tickets. Only post signs of "3 Easy Ways to Pay.." Okay so I went last night, paid at 9:45pm after my movie ended, came back to my car, found a "ticket" with $30 all day fee to my wind shield. The ticket was issued 9:40pm. I walked up to the person who issued this "ticket" and confronted. I was told I was supposed to "scan and pay before I went to move, they will put a hold on your card, and before you leave, scan again to pay the total". The ONLY sign there was "3 Easy Ways to Pay.." I validated the parking inside *** and I did pay for my parking! Every park garage asks your to pay before you leave the place! And because of this absolutely confusing and unclear steps to pay, this scammer company ParkSmart rips off customers with the all day parking fee. I will never park there again and this whole thing was ridiculous. ****** dispute over email/website/phone, had to mail in the letter. Come on it's 2022!ParkSmart, Inc.
Date: 12/09/2022
We have signs posted throughout the garages and entrances, 17 parking pay stations, text to pay, scan QR code to pay option, or download the ParkSmart-***** app to pay. We also have loudspeakers at each customer entrance portal to remind customers to pay in advance. You may have made an honest mistake using our new system; we will do a one-time waiver of the All-Day parking charge once we verify you did get your parking validated. Your should receive a written response to your dispute letter within the next few weeks.Feel free to call our office if you have any questions.J. F.
Date: 12/12/2022
Nope, the signs never say the steps to pre-pay before going in. It keeps telling people how to pay. This is clearly misleading advertising and honey trapping customers so that you can give out the all day ticket fee. Shame on you.Review fromNick B
Date: 08/18/2022
1 starNick B
Date: 08/18/2022
Their meters give misleading information. When the green light is still flashing and Im trying to figure out how much time is left. dont show me how much time is left after I pay the meter making me think I have a hour longer than is displayed. That is just plain deceitful.ParkSmart, Inc.
Date: 08/19/2022
We are sorry to hear that you had a issue with one of our parking meters. The meter display screens do display the amount of time you purchased. If this was not the cause can you please provide your Invoice or license plate number so we can investigate and check the meter you were parked in.Thank you,***
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