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Business Profile

Car Dealers

O'Gara Coach Westlake Village

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for O'Gara Coach Westlake Village's headquarters and its corporate-owned locations. To view all corporate locations, see

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O'Gara Coach Westlake Village has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Joshua F

      Date: 06/14/2025

      Terrible Experience – Stay Away from O’Gara Bentley Westlake
      If you’re expecting premium service to match the Bentley name, look elsewhere. This place is a complete disappointment.
      I was charged an outrageous amount for a simple oil change, and unlike other luxury dealerships, they offer no courtesy vehicle, no loaner, not even a decent ride. When I pressed them on transportation, they reluctantly ordered a cheap Lyft, which showed up in a filthy, broken-down car that reeked like a public toilet. I had my pregnant wife with me, and we both ended up feeling nauseous and sick from the ride. Completely unacceptable.
      To make things worse, their service advisor, Jaqui, was indifferent and unhelpful, showing zero urgency or care. Her attitude was nonchalant at best and incompetent at worst.
      They are happy to charge premium prices, but the experience is anything but. This isn’t just bad for a luxury brand — it’s bad, period. Do yourself a favor and avoid O’Gara Westlake at all co

    • Elizebath H

      Date: 05/06/2025

      Elizebath H

      Date: 05/06/2025

      A scam took my the car while I was in the hospital fighting cancel. Didn't let me know that they were taking it will all my stuff inside. And now it's been over a year and they are still hitting my credit score lying saying that I have missed payment. Making it hard for me to get back on my feet. I call them many times and each time they reps hang up on me. This system allows them to take advantage of people with no remorse.

      O'Gara Coach Westlake Village

      Date: 05/30/2025

      O'Gara Coach Westlake Village does not engage in the repossession of vehicles. If E******** *****r’s vehicle was indeed repossessed, her concerns should be addressed to the lending institution that presumably repossessed her vehicle due to a material default on payments terms

    • Yulia D

      Date: 08/01/2024

      Horrible unprofessional and unfriendly experience starting with service rep and ending with the general manager Joe Vece. I know they dented my car and would not admit it, instead telling me that they took pictures. Without my presence. What does that prove? The staff is obviously unhappy and rude. I will NEVER go back to O’Gara and will not recommend for anybody having anything to do with them either.

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