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Business Profile

Financial Services

S.B.S. Lien Services
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

This profile includes complaints for S.B.S. Lien Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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S.B.S. Lien Services has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/25/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired SBS to pursue a Notice of Default/foreclosure on behalf of my father. SBS recevied over $130k in cashier's checks on my behalf which were due to my father on August 13. For the last 7 weeks, I’ve received deceptive and false statements and delay tactics from the business regarding why they can’t pay or aren’t paying, even though they are my fiduciary. They sent a check and issued a stop payment on it while it was awaiting a deposit, claimed of wire transfer issues, and have avoided my calls, emails and texts. There is no dispute in the amount they owe and that it is overdue, but they will not pay.

      Business Response

      Date: 10/04/2024

      The funds to be received by Mr. D*** were requested to be wired. However, the wire instructions did not provide an account number. We sent the check to an address as instructed by L****** *****. She indicated the check was not received and we placed a stop payment on the check on 9/12. L****** ****** indicated the check was then received on 9/16 and deposited when the stop pay request was still in place.

      We received the full wire instructions with the proper account number from Lindsay Rizzo for Mr. D***' account on 10/3/2024 and funds have been wired. Receipt of the funds have been confirmed by Lindsay Rizzo.

      Thank you,

      M**** ******

      Customer Answer

      Date: 10/04/2024





      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID 22339445, and find that this resolution is satisfactory to me.




      Regards,



      L****** *****








































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