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Business Profile

Air Conditioning Contractors

D Air Conditioning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Tuesday, 12/3/24, Tu ***** **** was driving a D-Air Conditioning truck and struck and broke a basketball hoop in front of my house while parking at a construction site. I approached him and he admitted to breaking my property. He gave me his drivers license and said that his company would reimburse me for the damaged basketball hoop. I called D-Air on 12/4/24 and spoke to *****. She said that the driver told them about the incident and that they would reimburse me $600 for the basketball hoop. She said someone would drop off the money that day. Nobody came that day, so I called back on 12/5/24. Again she said that somebody would drop off the money that day. Again, nobody came to my house. I called D-Air Conditioning back 12/6/24 and ***** said the company has decided it was the drivers fault and that they would not be reimbursing me. She said i should track down the driver personally and get the money from him. This seems very unprofessional and borderline illegal. I would like D-Air to reimburse me for the damage that their truck did to my property while being driven by a D-Air employee.

D Air Conditioning is NOT a BBB Accredited Business.

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