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Business Profile

Auto Customizations

Alvis Motorsports Racing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/10/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Guy owes me ******* for engine parts

  • Initial Complaint

    Date:12/05/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** Alvis is a thief, He constantly moves from one place to another so people cannot trace him specially when he takes your money and never pays back or responds to your texts or calls.. He seems nice in person but he could care less on people or he cares c*** on losing loyal customers. I'll be checking on him whenever he is at a new location scamming people, to keep posting the scammer he is. He goes on vacation and spends your money. Stay away from this rat. I'd gladly sue him and off course I will, when I have the chance!

  • Initial Complaint

    Date:02/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** continues to scam people for money and vehicles, ***** acted as a 3rd party and sold me a vehicle and did not give the owner the money I gave him. ***** also scammed the owner out of a large sum of money to purchase another vehicle. ***** has promised resolution multiple times and still has not paid the seller of the vehicle $5000 of the $20,000 I gave him.

  • Initial Complaint

    Date:06/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Business was paid to replace the transmission and clutch in my vehicle. The vehicle was at the shop for an estimated 6 months, because of some type of delay after another. ***** Alvis convinced me to advance him money, to purchase parts. The vehicle was delivered to me, and the transmission had the same symptoms as before, grinding from 1st to 2nd gear and vibration in 4th gear. I took the vehicle to another repair shop. They put the vehicle on a lift and discovered that the transmission was never changed, hence the same problems. I inspected the vehicle with the current repair shop owner. The transmission was never changed, as evidenced by the bolts being corroded, never removed, the oil and dirt being undisturbed, along with temporary repairs made to the mounting area still there. This is clearly the same transmission and was never removed. I paid for a new transmission, clutch set, fluids, and an oil catch can. None was installed. The only thing the shop did, was replace the master cylinder, which I provided. To make matters worse, the front and rear bumpers were damaged while at the shop along with the driver's door panel. I spoke with the owner, *****, who apologized and blamed the transmission shop that was subcontracted to do the work. He says he had other problems and removed other clients' vehicles from the transmission facility. I asked for the shop information so I could recover the money and the transmission I had delivered to Alvis Racing Motorsports. He refused to give any information. Meanwhile, a few months have passed, and Alvis Racing Motorsports has made no attempt to return my money. ***** Alvis is a smooth talker and has easily convinced me that he will "take care of it" on several occasions. Even promised ***** money to my account on several occasions, but nothing has happened. After months of broken promises and excuse after excuse, it is my opinion that this mechanic has worked me into a con.

  • Initial Complaint

    Date:07/24/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** ***** ***** ********** and has never tried to return my money, via *****, cash or check. I have an invoice to show proof of the intent to wire my vehicle and when I was due to turn my car over to him on a sat July 9th 2022 ***** or **** he uses both -names never showed up. I waited from 230pm to 9pm all day. There after I requested a refund since he never ordered the parts either, I requested the part to install and he could deduct it from my deposit but he actually had never even ordered the part and used my money for other purposes. This automotive shop is a ***************** have now seen is ****** reviews and I realize I'm not the only one he stole money from..I need help recovering my money, I have invoice, pictures the day I brought it and he was closed, and text messages with excuses as to why he could not return my money. He has two addresses listed one****************************** *******************, however he made the invoice and was going to take delivery at his shop on ***** ******* *********************. He always has excuses as to why he cannot return my money via *****, check or cash. I need help recovering my deposit and stop this man from stealing from good people who he preys on.

Alvis Motorsports Racing is NOT a BBB Accredited Business.

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