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Business Profile

Computer Repair

TEKDEP Computer Phone Repair, Data Recovery & IT

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromA. R.

    Date: 05/04/2025

    1 star

    A. R.

    Date: 05/04/2025

    I ordered a USB-C charger from them. It broke the second time I used it, and emails to their returns team and help desk have gotten no response.

    TEKDEP Computer Phone Repair, Data Recovery & IT

    Date: 05/19/2025

    Hope all is well ****** sorry to hear that the power supply you purchased from us did not meet your expectations. We truly stand behind all the products offered on our website, **************************, and provide long-term warranty coverage for your peace of mind.I checked our support email but wasnt able to find your original request. However, I located your order using your email address and will go ahead and ship out a replacement power supply today.Were a small, family-owned business, and we genuinely care about our customers. Thank you for your support, and we wish you all the best.Warm regards,****. TEKDEP support Team

    A. R.

    Date: 06/21/2025

    After leaving this comment, I heard from Tekdep, and they very kindly sent me a replacement cord (even following up with me by phone to make sure they were sending the right thing). I appreciate the customer service!

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