We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Consultant

Walsh & Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consultant.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/20/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a complaint against the management company that Walsh & Company uses to manage their properties. It is extremely difficult to get in contact with the management. You can only contact the property manager, who is often super busy and unresponsive. 1. Refund needed and charge needs to be taken off- We are getting charged $15 each month for liability to landlord, even though weve uploaded our proof of insurance onto the portal. It has been over two weeks since initial contact and our upcoming October bill has the same charge. 2. Utilities issue- There is a $5 service fee for utilities. We contacted *** and they have informed us that there is no water meter and that none of the residents in the building have it set up. Its not fair that there is there a $5 utility service fee for something that we cannot create an account for (water, trash, sewer). If we CAN contact them, please send us the bill so that we can set up payment directly.

  • Initial Complaint

    Date:08/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I rented an apartment at the *************** in ********** as I was attending college. I was supposed to move in July 1st but the apartment was not ready; they were still painting it. I was informed a week later that there was a leak in the apartment. It was not ready until August 17, 2023. I let the manager know that I would not live in the apartment once school was out in May. I was told by the onsite Manager, ********, that as long as I gave a 30 day notice prior to moving out I would NOT be responsible for the full lease term and I would get my security deposit back. I went to the office on April 30, 2024 to give notice that I would be moving on June 1. I was given a form to complete and returned it on May 1st placing it in the mail slot. I went back to let them know I would move on on May 31st. I turned in all keys on May 31st and left the apartment. I called the office twice to inquire about the security deposit in June. First I was told that the security deposit would be refunded in 30 days. Then it was 30 business days. I received a letter in the mail stating I owed for the full lease. I have sent numerous emails to the manager **** explaining to her that I am entitled to my security deposit. She has told me although I turned in the form they have the right to not accept my early termination request. They did accept it since it was not returned to me and they took my keys. Then she said they do not allow early termination. I have spoken to a former employee and she said they do accept early termination but at times they decide when they need to collect more money. Also, the new manager does not honor what tenants have been told by prior managers. The amount of security deposit that the Meridian is stating they collected is not correct. This company has a reputation and a lawsuit for keeping people's security deposits. Please help! I can provide the accounting of what I am owed. I do not want a bad rating on my credit due to this situation.

  • Initial Complaint

    Date:04/04/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company (Walsh and *** as well as the property management co (6Star ******************** are operating out of the same office space. When I have tried to contact them to discuss the lack of response for the apartment manager for the complex that they manage, I have found that the phone number they have lists is a non-working number, the Fax number is a phone number to a water heater repair company and the contact email alsoo does not get a response. The apartment manager is only onsite 2 days a week at best and doesn't respond to email and I am unable to leave a voicemail message as the mailbox is always full. I did finally find out that she doens't know how to change the access code, it has been over a year. I have since tracked down her regional manager and there have been some safety concerns that have been brought to the manager's attention and when she does respond (usually when I see her in person, as she claims she doesn't get my emails) there is always an excuse and not a means of fixing the situation. Her manager also refuses to provide a phone number to discuss issues. I find it very frustrating that tenant do not have a way to contact management or ownership. If feels as though they are running a sham business.

Walsh & Company is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.