Reviews

This profile includes reviews for Kintsugi Hair's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Kintsugi Hair

  22704 Ventura Blvd PMB 439 Woodland Hills, CA 91364-1333

  
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  Kintsugi Hair

  23251 Mulholland Dr Woodland Hills, CA 91364-2732

  

Review Details

• Review fromLisa O

  Date: 11/06/2024

  5 stars

  Lisa O

  Date: 11/06/2024

  I purchased a 3 month supply of Keranew and after 2.5 monthd, I didn't feel like there was a change in my hair loss. I had saved my bottles and contacted customer service. They honored their money back guarantee. Thr caveat was that I had to send back the three glass bottles at my expense. In lieu of sending back the bottles, Kintsugi offered me a discounted refund. I can't recall how much it was but I thought it was fair and it saved me the ****** of returning the bottles Boy, was I wrong!!! My hair started falling out again....handfuls in the shower and that was after brushing it out before hand. I started taking Keranew again and after 2.5 months, I was able to use my large claw clip again to put my hair up. I had downsized to a smaller clip in 2019 and then my hair thinned out so much on the top that there wasn't anything for the small claw clip to grab onto. I think it is sometimes difficult for a person to maintain objectivity where their own traits are concerned. Sometimes we want to remedy a situation so desperately that we have unrealistic expectations. I have been taking Keranew consistently for a year (after stopping post 90 day trial). Is my hair as thick as it was 12 years ago? No but I am post menopausal and not taking any hormonal supplements. However, my part no longer reveals a landing strip of white scalp. The hair on either side of my forehead has filled in. I can't say if my hair is growing faster because I keep it long and wear it up 99% of the time and don't cut it on a regular schedule. That hasn't ever been an issue for me, so I didn't pay particular attention when I started taking the supplement. The growth did slow down around 48 years of age but my hair always grew so incredibly fast, so even after slowing down, my growth was around average. I will be purchasing another 12 month supply come Black Friday/Cyber Monday. Buying in bulk reduces the cost per bottle significantly.

  Kintsugi Hair

  Date: 11/07/2024

  We are happy to know this product is working out for you. Thank you so much for sharing your experience!
  
  

• Review fromElizabeth A

  Date: 10/21/2023

  1 star
  These products are a fraud. I spent over $500 taking those pills for over 6 months and never saw a difference. I was told to try these vitamins for at least 6 month to start working but that was a mistake. I called them requesting the promised 90 days refund and because I called after the 90 days of trying it out I will not receive any of my money spent on these vitamins. I strongly do not recommend Kintsugi ******* nourishing hair complex.

• Review fromSuzie C

  Date: 09/16/2023

  1 star
  This is a scam. I used the product for The 3 months. When I told them it didn't meet my expectations they deleted my account as if I never ordered. I asked for a refund and they stated I passed the *********************************************************************************** a refund also. They don't promise your $ back guarantee. Please come here to the review section before purchasing.

• Review fromMary T

  Date: 07/11/2023

  1 star
  Poor customer service!Does not honor their 100% guarantee. I've used ******* for over a year, haven't seen improvements, then ordered new *********** didn't like the feel of it or the nasty smell. Tried to return it via ***** which I was told to do by one of their reps. **** I got to the post office they informed me that I'd need to go to a *** facility to print a label. I then called Kintsugi's reps back & the stated that I'd have to pay return shipping fees. That, to me, is NOT a 100% guaranteed refund!I will never order from this company again!

• Review fromLilien Z

  Date: 06/11/2023

  1 star
  Get smart! They say they will charge you only ***** if you subscribe with them but they charge you ***** anyway. Bad way to start!

• Review fromKristy S

  Date: 05/31/2023

  2 stars
  Been using the Keranew vitamins for about 6 months and have seen no difference or improvement in my thin/fine hair. I really wanted this to work! Not sure if I should keep using at this point or double down and get the awaking mist and some of the other products, but I dont want to waste money based on what my experience has been sofar. Not sure what to do now.

• Review fromLaurie S

  Date: 05/13/2023

  5 stars
  I have seen a huge difference!! My hair stopped shedding, I am noticing new growth and my hair seems to be ******, less frizzy. I am so grateful!

• Review fromJodi L

  Date: 04/10/2023

  1 star
  I have used Keranew and associated hair products for over a year and have seen NO IMPROVEMENT . What a waste of money!!!!

• Review fromSara Y

  Date: 10/04/2022

  5 stars

  Sara Y

  Date: 10/04/2022

  I have been using KeraNew for a few months now and I am excited! My hair had begun falling out in a large amounts, in the shower, brushing my hair, and even running my fingers through would gather more loose hair. My hair has decreased immensely in the amount that is falling out and I'm finding new growth every day! I will be ordering more and am interested looking into your other products!

  Kintsugi Hair

  Date: 10/05/2022

  We are so pleased to know that this product is working for you along your journey and always appreciate your feedback!

• Review fromDawn K

  Date: 10/04/2022

  5 stars

  Dawn K

  Date: 10/04/2022

  I've been using the hair vitamins for the past 2 months and I'm definitely noticing a difference. I will continue to take the vitamins.

  Kintsugi Hair

  Date: 10/05/2022

  We are pleased to know you are enjoying the product. Thank you so much for sharing!