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Business Profile

Medical Transportation

Medi Transp, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Transportation.

Complaints

This profile includes complaints for Medi Transp, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Medi Transp, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/10/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A payment to Medi Transport Inc (***************************************************, Tel. # ************) was made on January 2, 2025 from my **** account for *************************** services from ***************************** to **********************************************************************************. **** ******* took my payment. He originally quoted me a price of $250.00 to transport the patient to his home. When it was determined that there were 8 steps at the home, *** ******* told me there would be an extra $50.00 charge because two men were needed to get the patient up the stairs. There was no second ****** present with *** ******* on the date of the service. *** ******* himself transported the patient to ************* and successfully got the patient up the stairs in the home with an electrical lift. I shall repeat *** ********* original quote: I was told that there would be an extra $50.00 charge for TWO people to help transport the patient. When I spoke with *** ******* today (March 7, 2025) he said "the $300.00 charge was for either a second ****** OR the electrical lift". THIS IS NOT WHAT HE TOLD ME ON THE DATE HE QUOTED THE PRICE OF THE SERVICE. When he asked me if I was seeking a refund of $50.00 (and he asked me this TWICE) , I said "Yes, please". He then proceeded to again "gaslight" me by asking me why I didn't complain earlier? Did he not do a good job, he asked me? He did an excellent job. And I texted him on January 9 with NO RESPONSE. He charged me for a second ****** who was apparently not needed and who certainly was not present on the date of the service. He DID NOT quote a $300.00 price for "either a second ****** or the electrical lift". He quoted me an original price of $250.00 and then an extra $50.00 for a second ****** who was never used. I am owed an apology for his repugnant "gaslighting" (I will never receive this) and I am owed a $50.00 refund for a service I paid for but never received (a second ****** to assist in transporting the patient).

    Medi Transp, Inc. is NOT a BBB Accredited Business.

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