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Business Profile

Legal Document Help

EIN Express

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found on ****** this website ************************************* After I paid online, and I realized I do not need the *********** anymore, so I contacted with them to apply for refund on Jan 15th 2024. There was no reply for refund, and I wrote a review on trustpilot, here is the link ********************************************************** Then they contacted with me and said refund is on the way, and wanted me to remote the bad review. I agreed, but keep the review and promise to keep it updated. Now it&#**;s 29th April, and I still haven&#**;t received the refund. Worse, I asked ***************************** many times and there is no reply any more.What was the date of incident? (mm/dd/yyyy):01/15/2024

EIN Express is NOT a BBB Accredited Business.

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