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Business Profile

Used Car Dealers

Blue Star RVS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

This profile includes complaints for Blue Star RVS's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Blue Star RVS has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Blue Star RVS

      7520 La Honda Way Yucca Valley, CA 92284-2428

    • Blue Star RVS

      55133 29 Palms Highway Yucca Valley, CA 92284

    • Blue Star RVS

      45640 23rd St W Quartz Hill, CA 93536-7219

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Mice f**** was found in my trailer it was not inspected before being out in the dealership lot of ************ ,plumbing was leaking under bath tub,area, mice nest found under water pump f**** in every vent ,along bed frame , in the droors,plumbing for sink was broken , leaking under trailer,power going in an out , along with the f**** they are not willing to cover a replacement or a new trailer, they want to repair an fix but thats not enough I need a new trailer they did not inspect it I contacted **** at finance to let him know the issues but they want to fix the trailer an leave me with noting to live in. I bought this as my home , but I am with nothing after they pick it up an they wont give a date for fixing this trailer is a hazard to me for breathing any f**** that was not found due to their lack of inspection please help me out I just need a new trailer same price an I would be happy thank you, even after cleaning it I still dont want it back but will be forced due to its my only home please help me out I feel stuck

    Blue Star RVS is NOT a BBB Accredited Business.

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