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Cali Customz LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Cali Customz LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cali Customz LLC has 2 locations, listed below.

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    • Cali Customz LLC

      26900 E Colfax Ave Lot 398 Aurora, CO 80010

    • Cali Customz LLC

      13891 E Smith Dr Unit E Aurora, CO 80011-2259

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/15/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transaction: October 25, 2023 Amount of money paid to business: $2,000 What the business committed to provide to me: The business was suppose to do a custom star headliner and paint my pillars black as well as fix my sunroof. Nature of dispute: Picked up the truck with broken parts and few weeks later found more broken parts. The painting was not done right and started peeling a week later. Sunroof stopped working after 3 days. Whether or not the business has tried to resolve the problem: Called the business and told them about the problems they said they would set a date for me to take it in waited patiently and 5 months passed with ignored calls and texts where i have screenshots, made a honest review about the business on social media and it got a lot of attention he decides to text me right away and respond in the comments very unprofessionally, cussing and more. I do not feel comfortable taking my truck back to get fixed after the owner came at me very unprofessionally and never responded to me for 5 months. I gave the shop a chance to fix the truck but 5 or more months passed without no response and posted my review.

    Cali Customz LLC is NOT a BBB Accredited Business.

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