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Business Profile

Bail Bonds

A and E Bail Bonds

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/05/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contacted Bail Bonds (only name given was off a female called "*******"), ***********). Reaching out on 10/4/2024. We were told we could obtain her services to bond out my girlfriend. After talking with said name person we received a list of documents and a price we needed to obtain.The following morning we sent out several phone calls and text messages from 2 different phone numbers; to receive no response. We then finally received a reply via text message stating "She couldn't assist us and would refer us to a friend that could help the following day 10/6/2024. Leaving my girlfriend to set in jail for 2 days. When we stated that maybe she shouldn't have agreed if she couldn't do the job. She then proceeded to tell us "we could find another bails bond and following cut off communication. As a United States Marine this was unprofessional, time wasting and believe this needs to be brought to attention, as well as some sort of compensation or action if correction, even just being made to finish the job; being as my girlfriend is in jail for an additional 2 days based off of verbal agreements made to accept the business and request of services that weren't performed.

A and E Bail Bonds is NOT a BBB Accredited Business.

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